Prescriptions
How Do I Order My Repeat Prescription?
- Online – Using our prescription requests triage.
- Using our online services – SystmOnline. If you would like to register for this free service please complete our Register for Online Services Form.
- Requesting a repeat prescription through your local pharmacy order and collect service.
- In person or by post – Please visit our Contact Us Page.
Also we request all our patients to call for any prescription related queries only after 11:00 everyday. Any calls received before 11:00 for prescriptions related queries will not be processed.
This process is put in place to ensure that appointments and prescription related work loads are properly managed.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Prescriptions ordered before 12:00 will be ready for collection after 12:00 two days later.
Medication Reviews
Patients on repeat medication will be asked to consult with a pharmacist, a doctor or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you have been advised by the surgery that your medication review is due, you will need to fill out our Medication Review Form.
Electronic Prescription Service (EPS)
The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.
We encourage all patients to register for this free service. You can register for electronic prescribing by completing our EPS registration Form.
Prescription Fees
View the cost of prescriptions via the website NHS UK: How much is the NHS prescription charge?
You can also find out if you are entitled to free prescriptions by visiting the website NHS UK: Am I entitled to free prescriptions?